Articles

 How to find your MAC ID

Infomir: To find your mac address for MAG products please go to settings -> device info...

 Do you provide HD streams?

Yes, we provide multiple streams in HD, HQ AND SD to suit all internet speeds.

 How can I use your services?

You can activate a IPTV set top box (MAG Series/Stalker Supported Apps/STBs) which is highly...

 How do I setup the Kodi or Android app?

Upon successful subscription you will receive full installation instructions for all devices...

 How do I sign up?

You can purchase a subscription through our website at www.rocketstreams.tv/signup. Once your...

 Do I have to manually make payment each time to renew my subscription?

Yes. We do not auto renew your account by charging your creditcard. It is your responsibility to...

 How many devices can I use at once?

Our IPTV subscription will work with 1 device at a time but you are able to purchase upto 3...

 Can I cancel anytime?

Yes, absolutely. You can cancel anytime, just ensure you have reviewed our refund policy prior...

 How long do activations take?

All orders paid immediately in full are activated immediately upon payment. Our robots work...

 Is your website secure?

Our website utilizes full SSL certificate to ensure you are secure when processing your...

 How much internet speed do I need?

Your Internet needs to be minimum 7-10 MBPS Download and 1-3 MBPS upload speeds, If your home...

 Do you auto renew / charge me?

No. We do not auto renew your account. When your account expires you must come back and renew it...

 How much bandwidth will I use?

Live TV Channels:SD = 750Kbps = 329.58 MB / Hour @ 8 Hours per Day = 81.73 GB / MonthHD = 1 Mbps...

 ISP Lock

If you're having ISP lock issues, please open a ticket with our team at...

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