How long does it take to activate an order?

All orders paid immediately in full are activated immediately upon payment. Our robots work around the clock so you don’t have to. This means kick up your feet and enjoy the TV that we love so much together. For resellers, please contact us for additional...

What is my MAC address?

Your MAC address has the format XX:XX:XX:XX:XX:XX. The Xs can be numbers 0-9 and letters A-F. Ex: 00:1A:79:XX:XX:XX. You can visit our tutorials to find more information on device and app/addon setup.

Can I cancel at anytime if I wish to?

Yes, absolutely. You can cancel anytime, just ensure you have reviewed our refund policy prior to. If you do wish to cancel simply visit www.rocketstreams.tv/support and our team will begin the refund process.

How many devices can I use at once?

Our service will only work on one device at a time initially. If you do want to add additional connections to your account, please contact us through www.rocketstreams.tv/support. We will then add additional privileges to your online website. Once the additional...